MARKHAM PUBLIC LIBRARY

The Place where Markham's communities come together to imagine, learn and grow.

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Employment Opportunities

Markham Public Library is an innovative, busy library system serving a growing and diverse community. We deliver library services to a population of close to 300,000 from 6 locations. In 2008, we circulated more than 4.9 million items, making us one of the most intensively used library systems in Canada. Our working environment is challenging, fast-paced, and culturally diverse. We invite people with a passion for customer service, learning and growth to join the team at MPL.

We thank all those who apply and advise that only those selected for an interview will be contacted.

Part Time Circulation Clerk (Temporary Contract)

Job Posting # 2010-07

Job Type: Temporary / 11 hours per week

Duration: April 22 to October 21, 2010

Number of opening: 1

Salary: $18.72 per hour

Grade: 3

Post Date: March 17, 2010

Close Date: March 23, 2010

Applications are now being received for the position with the Markham Public Library.

DUTIES:

Reporting to the Borrower Services Supervisor, the Circulation Clerk is responsible for welcoming Library customers, circulation of library materials, registration of new customers and customer accounts desk functions. Provides initial orientation to the Library. Answers inquiries and directional questions.  Displays and markets the collection.  Maintains bulletin boards and community information areas.  Promotes use of SelfCheck units, including providing customer coaching. Maintains the collection and processes new materials. Handles cash.  Maintains statistics. 

Typical Duties and Responsibilities

  1. Welcomes Library customers. Responds to inquiries, answers directional questions and directs incoming telephone calls. Receives and distributes mail, messages and courier boxes. Provides initial Library orientation for new customers.
  1. Performs all customer cards and accounts desk functions relating to the circulation of materials including customer registration, reserves, and fine assessment and collection. Checks out materials.
  1. Instructs and encourages customers in the use of SelfCheck units.  Trouble shoots difficulties with units.
  1. Performs the following clerical functions to ensure an accurate database and well-maintained collection: links materials to database records, checks library shelves to reconcile ongoing statistical reports, maintains the hold shelves, repairs library materials, receives donations, maintains statistics and processes new materials, periodicals and newspapers.
  1. Performs behind-the-scenes circulation duties, including check-in of materials, sorting of materials, preparing materials for courier pickup, unpacking and sorting materials from courier delivery, processing of holds, receiving and processing new materials, repair work, inventory maintenance, and dealing with donations.
  1. Assists in creating branch displays and organizing bulletin boards and community information areas.
  1. Counts, records and reconciles daily cash receipts. May assist in preparing bank deposits.
  1. May assist in organizing Branch programs.
  1. Performs other related duties as required.

QUALIFICATIONS:

  1. Canadian high school graduation diploma or equivalent and some related library experience.
  1. Minimum 35 w.p.m. word processing and keyboarding skills.
  1. Good customer service skills
  1. Ability to coach customers effectively in the use of customer self-service technologies, including SelfCheck.
  1. Familiarity and experience with Library automated systems.
  1. Ability to handle cash accurately. 

All interested candidates are asked to submit a resume and covering letter indicating how they meet the qualifications of the position to:

                                                            Sandy Chan
                                                            Markham Public Library
                                                            6031 Highway # 7
                                                            Markham, Ontario
                                                            L3P 3A7
                                                           
                                                            Or Fax # (905) 471-6015
                                                            E-mail:jobposting@markham.library.on.ca

                                                           
*Location may be subject to change in the future.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.                                 

 

TOP This page was last updated on 17-Mar-2010